QUALITY POLICY

 

HISPANOX, S.A., it is a family business dedicated to the distribution of stainless steel, carbon steel and high resistance fasteners, with over 30 years of experience in the national market.

The company aims to integrate the Quality, Occupational Risks Prevention and Personal Data Protection within all the company activities, ensuring that the Quality of the products and services offered are a faithful reflection of each individual customer expectations, actively protecting the Health and Security of our workers and facilities, and safeguarding the Confidentiality of all their data.

HISPANOX, S.A., as an organization compromised with our clients offers high availability of products (22.000 references in stock, 1.100.000.000 pieces, 20.000 pallets), high flexibility, by adapting to the requirements of each customer in order to satisfy any they may have (different materials, coatings, sealants, pieces under drawing, delivery terms, packing) and high quality guarantee of our products.

The company is always adapting itself to the latest technologies and market necessities.

In accordance with the demanded requirements by our clients and the International Standard ISO 9001:2015, Hispanox, S.A. establishes as its Quality Management Policy the following guidelines:

  1. Commitment to meet the demands, requirements and expectations of our clients, both implicit and explicit, as well as the legal and regulatory requirements.
  2. Spread our goals and quality criteria across all levels of our organization.
  3. Implement quality indicators as well as track the level of progress made towards achieving them in order to meet and ensure the products and our client’s desired quality level.
  4. Ensure optimal working conditions through risk assessment: identifying the risks that may occur during the different processes, and eliminating and reducing the assessed ones as much as possible.
  5. Develop ongoing training programs designed to equip our employees with knowledge and skills to become better professionals, involving all of them in the achievement of all the goals set by the Company.
  6. Consolidate the process of continuous improvement in the performance of all activities carried out in the Company.
  7. Promote and ensure a motivational environment for all members of the Company.

The Company’s Management makes this policy accessible and available to all its clients, employees, suppliers and the general public.

This policy is kept updated through periodic reviews, which coincide with the system reviews by our Management in order to consider environmental changes and the received information. The Management of Hispanox, S.A undertakes to provide the necessary human, technical and economic means to achieve the established goals and objectives.

The President

Revised, 07/02/2020